Transform Your Garden Into Paradise

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a quote, or communicate with us. This may include:

• Name and contact information
• Property details and project requirements
• Communication preferences
• Payment information for services

How We Use Your Information

We use the information we collect to:

• Provide gardening and landscaping services
• Communicate about your projects and appointments
• Send service updates and maintenance reminders
• Improve our services and customer experience
• Process payments and manage accounts

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (718) 973-4021.

Effective Date: January 1, 2026

Acceptance of Terms

By using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

Reliable Horticulture provides professional gardening, landscaping, and horticultural services including but not limited to:

• Garden design and planning
• Landscape installation and construction
• Plant care and maintenance
• Tree and shrub services
• Irrigation system installation and maintenance

Service Agreements

All services are provided under separate written agreements that specify scope, timeline, and pricing. These Terms of Service supplement but do not replace individual service contracts.

Payment Terms

Payment terms are specified in individual service agreements. Generally, we require a deposit before beginning work and final payment upon completion unless otherwise agreed.

Warranties and Guarantees

We provide warranties on our work as specified in individual service agreements. Plant warranties are subject to proper care and maintenance by the client.

Liability Limitations

Our liability is limited to the cost of services provided. We are not responsible for indirect, consequential, or incidental damages.

Cancellation Policy

Service cancellations must be made in writing. Cancellation fees may apply as specified in individual service agreements.

Property Access

Client grants us reasonable access to property during agreed service hours and ensures a safe working environment.

Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (718) 973-4021.

Last Updated: January 1, 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Reliable Horticulture excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website and its contents.

Professional Services

While we strive to provide accurate information and quality services, gardening and landscaping outcomes can vary due to factors beyond our control including weather, soil conditions, plant diseases, and maintenance practices.

Plant and Material Warranties

Plant survival and growth depend on many factors including proper care, watering, weather conditions, and soil quality. Our plant warranties are limited and subject to the terms specified in individual service agreements.

Weather and Environmental Factors

We are not responsible for damage or poor plant performance due to extreme weather, natural disasters, pest infestations, diseases, or other environmental factors beyond our control.

Property Damage

While we take precautions to protect your property, underground utilities, sprinkler systems, and other hidden property features should be marked before work begins. We are not responsible for damage to unmarked utilities or features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

Professional Advice

Information provided on this website is for general guidance only and should not replace professional consultation for specific situations or local conditions.

Limitation of Liability

To the maximum extent permitted by law, Reliable Horticulture shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services.

Indemnification

You agree to indemnify and hold harmless Reliable Horticulture from any claims, damages, or expenses arising from your use of our website or services.

Contact Us

If you have questions about this disclaimer, please contact us at [email protected].